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Dolce Norwalk
32 Weed Avenue
Norwalk, CT 06850
USA
Phone: 1.203.852.7300
Fax: 1.203.852.7364
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Careers |
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Dolce International is an Equal Opportunity Employer supporting diversity in all of our business practices. Applicants who are being offered employment will be required to undergo a drug screening and criminal background investigation.
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| Accounting and Finance |
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Position: Accounting Clerk
Supervisor: Controller / Assistant Controller
Department: Accounting FLSA Status: Non-Exempt
Position Summary To perform a variety of accounting related duties.
Essential Functions * Performs accounting duties for payroll, accounts payable, accounts receivable, or general ledger maintenance.
* Assists the Controller / Assistant Controller with periodic inventory observations.
* Offers timely, accurate, and friendly responses to all client, associate, and vendor requests.
* Maintains neat and organized files.
Position Requirements
Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT, record keeping, or word processing. May have need for good communication skills.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily Verbal
Written
Monthly Participating in meetings
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Accounting Clerk
Supervisor: Controller / Assistant Controller
Department: Accounting FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Duties involve little or no (less than 10%) exertion of physical effort.
Physical Environment Generally free from exposure to dirt, odors, noise, temperature / weather extremes, or unlevel, slippery, or unstable working surfaces.
Work Schedule Work is performed during regular business hours. Schedule varies according to business demands and needs.
Occupational Risks Nature of duties performed presents little or no (less than 10%) potential for job-related accidental injury.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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Position: Cocktail Server
Supervisor: Dining Room Manager
Department: Food and Beverage FLSA Status: Non-Exempt
Position Summary To provide all guests seated in the lounge with an enjoyable experience, through quality service in the most efficient manner at all times.
Essential Functions * Performs any necessary pre-shift sidework.
* Welcomes all guests in lounge in a courteous and helpful manner.
* Has roll-ups, condiments, and votive candles ready.
* Serves dry snacks or popcorn to guests.
* Knows all food items on menu to effectively promote to guests.
* Takes, delivers, and serves all designated bar menu items and beverages ordered by customers.
* Checks pars on condiments and requisitions all needed items.
* Assumes responsibility for payment for goods and services rendered to guests.
* Keeps the lounge area clean and attractive at all times.
* Completes assigned closing sidework and performs other duties as instructed by the manager.
Position Requirements
Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT, record keeping, or word processing. May have need for good communication skills.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily Verbal
Written
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Cocktail Server
Supervisor: Dining Room Manager
Department: Food and Beverage FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Duties require little or no (less than 10%) application of manual skills.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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Position: Front Desk Agent
Supervisor: Front Office Supervisor / Front Office Manager
Department: Front Office FLSA Status: Non-Exempt
Position Summary To assist guests with any needs or questions that arise during check-in and checkout.
Essential Functions * Welcomes guests, solves minor problems, and ensures guests have a great stay.
* Enters data into computer, including some minor accounting functions.
* Registers guests in and out of the conference center. Establishes and secures proper guest credit. Handles any billing questions and inquiries.
* Solves guest-related problems within scope of authority.
* Enters wake-up call requests into PBX system.
* Generates reports for Front Desk, Engineering, and Housekeeping.
* Performs all accounting duties including posting charges, account settlements, and shift closing.
* Answers phones and relays messages to guests as well as other conference center associates.
* Brings mail, packages, and messages to guests as needed.
* Completes a daily shift audit and balances all account settlements, charges, etc. to the property management system. Handles all cash transactions and maintains a personal bank.
Position Requirements
Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT, record keeping, or word processing. May have need for good communication skills.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of less than six months job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily Verbal
Written
Monthly Participating in meetings
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Front Desk Agent
Supervisor: Front Office Supervisor / Front Office Manager
Department: Front Office FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Generally free from exposure to dirt, odors, noise, temperature / weather extremes, or unlevel, slippery, or unstable working surfaces.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Some portions (10 – 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
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Position: Houseperson
Supervisor: Assistant Executive Housekeeper / Laundry Supervisor
Department: Housekeeping FLSA Status: Non-Exempt
Position Summary To clean and supply all assigned areas, including room attendant carts, storage rooms, and public areas. To maintain inventory of housekeeping supplies.
Essential Functions * Keeps all guest corridors and stairways neat, clean, vacuumed, and dusted.
* Cleans all linen closet floors and empties trash on floors.
* Stocks all Room Attendant carts with proper supplies.
* Restocks guestroom supplies in the linen closet weekly.
* Maintains inventory of all guest supplies. Delivers guest request items when assigned. Returns to Housekeeping office after guest has checked out.
* Assists the Room Attendants by removing soiled linen from the carts throughout the day. Brings to laundry room to be laundered.
* Delivers linen from the laundry to the floors upon request.
* Folds all towels to be distributed to assigned Room Attendants.
* Offers all assistance possible to the guests.
* Assists during general cleaning times with tasks such as turning mattresses and removing sheers and drapes.
Position Requirements
Minimum Knowledge Requires basic employment skills in clerical, service, or manual areas.
Formal Education and Job-Related Experience This position requires a minimum formal education of some high school and a minimum of six months job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Monthly Participating in meetings
Teamwork and Collaboration This job is part of a formal work team within the department.
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Position: Controller
Supervisor: General Manager
Department: Accounting FLSA Status: Exempt
Position Summary To implement and maintain sound accounting systems that ensure the smooth operation of the property.
Essential Functions * Oversees the operation of the accounting, purchasing, and night audit staff.
* Supervises and coordinates external audit processes.
* Manages cash flow for the property.
* Reviews and signs off on monthly entries by accounting staff.
* Coordinates annual budget preparation and monthly forecast with General Manager.
* Assists in the development and maintenance of accounting policies, procedures, and the expense dictionary.
* Audits internal accounting functions for accuracy and timeliness.
* Coordinates all quarterly and monthly inventory processes.
* Reviews daily night audit report for prior day’s activity.
* Participates as an active member of the management team.
Position Requirements
Minimum Knowledge Requires a broad knowledge of a highly technical or professional field. Requires highly complex conceptual thinking. May require considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Formal Education and Job-Related Experience This position requires a minimum formal education of a Bachelor’s degree and a minimum of five years job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Conducting meetings / leading group discussions
Participating in meetings
Monthly Consulting to others
Occasionally Making formal presentations and speeches
Teamwork and Collaboration This job is a team leader in the departmental work team. Has responsibility and accountability for team activities.
Use of Judgment
Problem Solving Identifiable – Information is clear but further investigation often is required in order to define problems and proceed. Often requires modifying existing procedures / precedents within established policy.
Guidance Projects are assigned with considerable latitude for decision making and setting of priorities. Work may be periodically reviewed according to achievement of predefined goals.
Position: Controller
Supervisor: General Manager
Department: Accounting FLSA Status: Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Duties involve little or no (less than 10%) exertion of physical effort.
Physical Environment Generally free from exposure to dirt, odors, noise, temperature / weather extremes, or unlevel, slippery, or unstable working surfaces.
Work Schedule Work may require evening, night, holiday, or weekend assignments on occasion. Schedule varies according to business demands and needs.
Occupational Risks Nature of duties performed presents little or no (less than 10%) potential for job-related accidental injury.
Ergonomics Risks Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for reviewing, clarifying, and administering all safety related policies and procedures for a specific division of Dolce. Recommends substantial safety enhancements and implements accordingly for division (major area). Responsible for accidents, injuries, and worker’s compensation insurance for that area.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
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Position: Cocktail Server
Supervisor: Dining Room Manager
Department: Food and Beverage FLSA Status: Non-Exempt
Position Summary To provide all guests seated in the lounge with an enjoyable experience, through quality service in the most efficient manner at all times.
Essential Functions * Performs any necessary pre-shift sidework.
* Welcomes all guests in lounge in a courteous and helpful manner.
* Has roll-ups, condiments, and votive candles ready.
* Serves dry snacks or popcorn to guests.
* Knows all food items on menu to effectively promote to guests.
* Takes, delivers, and serves all designated bar menu items and beverages ordered by customers.
* Checks pars on condiments and requisitions all needed items.
* Assumes responsibility for payment for goods and services rendered to guests.
* Keeps the lounge area clean and attractive at all times.
* Completes assigned closing sidework and performs other duties as instructed by the manager.
Position Requirements
Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT, record keeping, or word processing. May have need for good communication skills.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily Verbal
Written
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Cocktail Server
Supervisor: Dining Room Manager
Department: Food and Beverage FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Duties require little or no (less than 10%) application of manual skills.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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Position: Global Sales Manager
Supervisor: Director of Sales and Marketing
Department: Sales and Marketing FLSA Status: Exempt
Position Summary To manage a sales territory / segment and achieve or exceed yearly room night and revenue goals by developing global accounts and business opportunities.
Essential Functions * Manages market territory based on annual room night and revenue target. This includes identifying potential group business, negotiating room nights and rate, and closing the deal with a signed contract.
* Participate in industry related professional organizations, attend trade shows and conduct sales trips.
* Completes weekly sales reports and other departmental reports as designated.
* Works with Conference Sales Managers, other Sales Managers, and Revenue/Diary Manager to assure maximum utilization of facility.
* Attends weekly sales meeting, training programs, and other meetings as designated.
* Provides feedback to Director of Sales and Marketing relating to guest comments, observations, rumors, industry news, etc.
* Prospects for clients using multiple sources.
* Conduct on-site property tours.
* Entertain clients on and off property.
* Maintain current knowledge of competition.
* Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing.
Position Requirements
Minimum Knowledge Requires thorough knowledge of a specialized or technical field. May compile objective and measurable data and produce reports. May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of three years job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Participating in meetings
Weekly Conducting meetings / leading group discussions
Occasionally Consulting to others
Making formal presentations and speeches
Teamwork and Collaboration This job is part of a formal work team within the department. Is a team member, but is not responsible or accountable for the team’s activities.
Use of Judgment
Problem Solving Identifiable – Information is clear but further investigation often is required in order to define problems and proceed. Often requires modifying existing procedures / precedents within established policy.
Guidance General guidelines and references are used with some discretion. Projects are assigned with latitude for decision making and setting of priorities. Specific problems should be referred to supervisor for clarification of policies and procedures before proceeding.
Position: Global Sales Manager
Supervisor: Director of Sales and Marketing
Department: Sales and Marketing FLSA Status: Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Some portions (10 – 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Some portions (less than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work may require evening, night, holiday, or weekend assignments on occasion. Schedule varies according to business demands and needs.
Occupational Risks Some portions (10 – 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Some portions (less than 50%) of daily assignments require travel to other Dolce properties or client locations via car, train, air, subway, or bus.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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Position: Security Officer
Supervisor: Security Manager
Department: Security FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Duties require little or no (less than 10%) application of manual skills.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Some portions (less than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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| Conference |
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Position: Audio / Visual Technician C
Supervisor: Assistant Manager of Audio / Visual Technology
Department: Information Technology FLSA Status: Non-Exempt
Position Summary To execute all technology related facets of meetings.
Essential Functions * Communicates directly with manager and staff technicians to coordinate all technology activities and needs, both on and off the property, with the appropriate department(s).
* Ensures that clients’ technology needs are satisfied and any corrective action that needs to be taken is productive.
* Assists in training new staff in standards of set-up and customer service.
* Assists in the maintenance of all technology equipment.
* Inspects meeting rooms prior to start of the function for correct set-up.
* Reviews operation of equipment with client and ensures their comfort in its operation and use.
* Responds professionally to any and all questions, from both customers and co-workers.
Position Requirements
Minimum Knowledge Requires thorough knowledge of a specialized or technical field. May compile objective and measurable data and produce reports. May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Monthly Participating in meetings
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Audio / Visual Technician C
Supervisor: Assistant Manager of Audio / Visual Technology
Department: Information Technology FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Generally free from exposure to dirt, odors, noise, temperature / weather extremes, or unlevel, slippery, or unstable working surfaces.
Work Schedule Work may require evening, night, holiday, or weekend assignments on occasion. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for providing guidance to others performing some or similar functions in the area of safety as part of formal orientation to the job / department and on an on-going basis.
Required Travel Some portions (less than 50%) of daily assignments require travel to other Dolce properties or client locations via car, train, air, subway, or bus.
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| Engineering and Maintenance |
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Position: Shift Engineer
Supervisor: Chief Engineer
Department: Engineering FLSA Status: Non-Exempt
Position Summary To perform assignments as directed by the Chief Engineer and to maintain the cleanliness, safety, and aesthetic appearance of the entire building and its grounds
Essential Functions * Responds to radio calls to maximize guest satisfaction.
* Sweeps roadside, walkways, and gutters.
* Troubleshoots equipment using proper tools and in a skilled craftsman like manner.
* Replaces burned out bulbs.
* Maintains all fireplaces, including supplying fireplaces’ wood stock.
* Performs preventative maintenance and makes repairs such as electrical, carpentry, plumbing, and painting.
* Performs necessary repairs.
* Mows lawns and turf areas.
* Performs preventative maintenance on all vehicles and mechanical equipment.
Position Requirements
Minimum Knowledge Requires basic employment skills in building maintenance and grounds keeping.
Formal Education and Job-Related Experience This position requires a minimum formal education of a some high and a minimum of less than six months job related experience.
License, Registration, and/or Certification Required
Valid Drivers License
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| Food and Beverage |
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Position: Cafeteria Attendant
Supervisor: Executive Sous Chef / Sous Chef
Department: Food and Beverage FLSA Status: Non-Exempt
Position Summary To maintain the appearance and the quality of the buffet by setting up, replenishing, and breaking down the food service.
Essential Functions * Performs any necessary pre-shift sidework.
* Reviews the menu and becomes thoroughly familiar with all items on the buffet and means of preparation being offered that day, including the ingredients, preparation, sauces and garnishes.
* Assists the chef with food preparation.
* Sets up hot and cold stations, displaying food in an aesthetic manner.
* Maintains constant communication with kitchen in order to replenish all hot and cold food in an appetizing display.
* Returns empty chafing dish pans to the pot wash area and those with food to the kitchen hot line.
* Practices “clean as you go” techniques of service, including cleaning tables, stocking condiments, and keeping the station clean, neat, and supplied at all times.
* Completes assigned side work and resets tables for the next meal function.
Position Requirements
Minimum Knowledge Requires basic employment skills in clerical, service, or manual areas.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Monthly Participating in meetings
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Cafeteria Attendant
Supervisor: Executive Sous Chef / Sous Chef
Department: Food and Beverage FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Duties require little or no (less than 10%) application of manual skills.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Some portions (less than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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Position: Steward
Supervisor: Executive Chef / Chief Steward Supervisor
Department: Food and Beverage FLSA Status: Non-Exempt
Position Summary To clean the entire kitchen area.
Essential Functions * Cleans the total kitchen to include food service carts, walk-in coolers, freezers, service elevators, and loading dock area.
* Performs ware washing tasks on soiled dishes from the restaurant, banquet, and room service outlets, through the use of the dish machine.
* Performs the tasks required for washing pots, pans, and other equipment which must be washed by hand in the pot sinks.
* Maintains the dish machine.
* Performs routine daily maintenance of kitchen.
* Cleans and polishes silver and copper chafing dishes, trays, etc. Burnishes all silver as necessary.
* Sweeps and mops the kitchen floor as necessary to maintain a sanitary environment for food preparation.
* Remove all garbage, boxes, etc. from the main kitchen and purchasing area as necessary.
* Maintains food and beverage service equipment in an organized manner.
* Plates hot banquet food as required.
Position Requirements
Minimum Knowledge Requires basic employment skills in clerical, service, or manual areas.
Formal Education and Job-Related Experience This position requires a minimum formal education of some high school and a minimum of less than six months job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily Verbal
Written
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Steward
Supervisor: Executive Chef / Chief Steward Supervisor
Department: Food and Beverage FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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To provide all dining room guests with an entertaining and enjoyable dining experience, through quality service in the most efficient manner, at all times.
Performs any necessary pre-shift sidework.
Reviews the menu and becomes thoroughly familiar with all items and means of preparation being offered that day, including the ingredients, preparation, sauces, and garnishes as well as the wine list, what wines compliment which food items, and why.
Checks with manager for assigned station. Ensures station is properly set up and cleaned.
Greets and ensures all guests are provided with water and bread and butter after being seated.
Takes guests’ cocktail and food orders, answering all menu questions, making helpful suggestions, and citing a favorite item.
Presents properly written food check to back server for delivery to the table. Ensures all positions and table numbers are numbered properly. Effectively communicates with back server to ensure prompt delivery of food orders.
Anticipates guests’ needs.
Practices “clean as you go” techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
Closes all guest checks in a timely manner, ensuring all checks are properly signed and printed.
Completes assigned side work and resets tables for the next meal function.
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Position: Sous Chef
Supervisor: Executive Chef
Department: Food and Beverage FLSA Status: Non-Exempt
Position Summary To supervise and coordinate the preparation of food according to standards set by the Executive Chef.
Essential Functions * Assists in conducting periodic food inventories.
* Assists the Executive Chef with departmental human resource functions.
* Initiates and oversees ordering of food and kitchen supplies.
* Supervises and coordinates the production of food according to menu specifications.
* Assists the Chefs and Cooks in preparation of specific cuisine.
* Inspects quality of food products used to prepare cuisine. Informs Executive Chef when quality is not acceptable.
* Ensures all cuisine served to guests follow establish guidelines for quantity, quality, appearance, and palatability.
* Checks physical cleanliness of operations. Ensures all staff practice “clean as you go” techniques.
* Maintains proper working order of all equipment. Inspects ovens, burners, water faucets, and refrigerators. Reports deficiencies to Engineering Department.
* May perform Executive Chef, Executive Sous Chef, Chef, or Cook duties as needed.
Position Requirements
Minimum Knowledge Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of five years job-related experience.
Culinary degree or ACF certification preferred. Two years supervisory experience required.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Weekly Participating in meetings
Conducting meetings / leading group discussions
Teamwork and Collaboration This job is a team leader in the departmental work team. Has responsibility and accountability for team activities.
Use of Judgment
Problem Solving Identifiable – Information is clear but further investigation often is required in order to define problems and proceed. Often requires modifying existing procedures / precedents within established policy.
Guidance General guidelines and references are used with some discretion. Projects are assigned with latitude for decision making and setting of priorities. Specific problems should be referred to supervisor for clarification of policies and procedures before proceeding.
Position: Sous Chef
Supervisor: Executive Chef
Department: Food and Beverage FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for providing guidance to others performing some or similar functions in the area of safety as part of formal orientation to the job / department and on an on-going basis.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
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Position: Coffee Break Attendant
Supervisor: Food and Beverage Manager / Conference Services Manager
Department: Food and Beverage / Conference Services FLSA Status: Non-Exempt
Position Summary To maintain the appearance and the quality of coffee break stations by setting up, replenishing, and breaking down the food service.
Essential Functions * Sets up hot and cold stations, displaying food, condiments, glassware, and supplies in an aesthetic manner.
* Prepares food for stations, including coffee and cream / milk carafes.
* Obtains proper linens from Laundry.
* Anticipates guests’ needs.
* Practices “clean as you go” techniques of service, keeping the station clean, neat, and supplied at all times.
* Removes and restocks all unused items.
* Wraps and takes all perishable food items to the kitchen.
Position Requirements
Minimum Knowledge Requires basic employment skills in clerical, service, or manual areas.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
License, Registration, and/or Certification Required
External and Internal Personal Contact
Communications Daily
Verbal
Written
Monthly Participating in meetings
Teamwork and Collaboration This job is part of a formal work team within the department.
Position: Coffee Break Attendant
Supervisor: Food and Beverage Manager / Conference Services Manager
Department: Food and Beverage / Conference Services FLSA Status: Non-Exempt
Working Conditions and Physical Effort
Stress Load Regular exposure to stresses.
Workload Fluctuation The workload required to perform this job requires ability to adapt to change.
Manual Skills Duties require little or no (less than 10%) application of manual skills.
Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
Physical Environment Some portions (less than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be unlevel, slippery, or unstable.
Work Schedule Work may require evening, night, holiday, or weekend assignments on occasion. Schedule varies according to business demands and needs.
Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
Safety Responsible for adhering to all safety policies and procedures of Dolce.
Required Travel Position does not require travel to other Dolce properties or client locations. Work is completed on the property.
Dolce International Performance Standards
* Always practice Legendary Service.
* Protect the assets of the property.
* Maintain professional appearance and behavior when in contact with customers and fellow associates.
* Follow policies and procedures in training manuals and the associate handbook.
* Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
* Establish self-improvement goals by staying current with necessary training requirements for this position.
* Practice the principles of the TASTES culture.
* Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.
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